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Privacy policy

Store Privacy Policy

Wydawnictwo MISERICORDIA Zgromadzenia Sióstr Matki Bożej Miłosierdzia

[MISERICORDIA Publishing House of the Congregation of the Sisters of Our Lady of Mercy]

https://www.misericordia.faustyna.net

(”Store”)

Dear User!

We respect your privacy, and we are committed to ensuring that while using our services, every person who visits us feels safe and comfortable. Therefore, below please find the most important information on the rules of processing your personal data and cookie files, which are observed in our store. The information has been prepared in consideration of the GDPR, i.e., general data protection regulations.

PERSONAL DATA CONTROLLER

Wydawnictwo MISERICORDIA Zgromadzenia Sióstr Matki Bożej Miłosierdzia [MISERICORDIA Publishing House of the Congregation of the Sisters of Our Lady of Mercy] REGON: 006227265-00125. al. Adolfa Hyły 1, 30-605 Kraków, Poland.

In the event you wish to contact us in connection with processing of your personal data, please contact us at our e-mail address: zamowienia@misericordia.faustyna.net.

YOUR RIGHTS

You shall have the right to:

  • access your personal data, including the right to obtain a copy thereof (Article 15 GDPR – or, if applicable - Article 13 section 1 letter f of the GDPR),
  • data rectification (Article 16 of the GDPR),
  • data erasure (Article 17 of the GDPR),
  • restriction of data processing (Article 18 of the GDPR),
  • data portability i.e., the right to transmit data to another controller (Article 20 of the GDPR).

Moreover, you shall have the right to:

  • object, at any time, the processing of your personal data:
    • on grounds related to your situation – concerning the processing of your personal data, based on Article 6 section 1 letter f of the GDPR (i.e., controller demonstrates legal grounds for the processing) (Article 21 section 1 of the GDPR);
    • where personal data are processed for direct marketing purposes, to the extent that is related to such direct marketing (Article 21 section 2 of the GDPR).

Please, contact us should you desire to exercise your rights. You can object to how we use cookie files (as presented below), by selecting appropriate browser controls preferences.

If you determine that your personal data are processed contrary to the requirements of law, you can lodge a complaint with Prezes Urzędu Ochrony Danych Osobowych [Inspector General for the Protection of Personal Data.

PERSONAL DATA AND PRIVACY

Below, please find detailed information on the processing of your personal data, depending on your activities.

1. Placing order in a store

The purpose
Your order processing
What is the legal basis?
Sales agreement (Article 6 section 1 letter b of the GDPR) Compliance with legal obligation, related to accounting, under which we are obliged to process your personal data (Article 6 section 1 letter c of the GDPR)
For how long?
As long as the above-mentioned sales agreement is valid Up to the moment the legal requirements related to reporting/accounting cease to apply

Moreover, your personal data shall be processed for the period established for pursuing possible damages and claims assertion – either by you or by us (you will find more information regarding thereof in the last table of this section of the document)

What will happen if you refuse to provide personal data?
You will not be able to place your order

2. Creating an account in a store

The purpose
Execution of an agreement on maintaining account in a store
What is the legal basis?
Service Agreement (Article 6 item 1 point b of the GDPR)
For how long?
Up till the moment when your account is removed by you or by us, at your request

Moreover, your personal data shall be processed for the period established for pursuing possible damages and claims assertion – either by you or by us (you will find more information regarding thereof in the last table of this section of the document)

What will happen if you refuse to provide personal data?
You will not be able to create an account and benefit from its functions, such as viewing your orders’ history or checking the status of your order

3. How to contact us (e.g., with an aim to ask question)

Purpose
Processing your queries or requests
What is the legal basis?
Agreement or activities adopted at your request, with an aim to conclude thereof (Article 6 section 1 letter b of the GDPR) – in the event your order or request pertains to an agreement we are or might be a party to Our legally justified business, consisting in processing your personal data with an aim to maintain mutual communication (Article 6 section 1 letter f of the GDPR) - if your inquiry or request is not related to an agreement.
For how long?
For the duration of binding agreement or – if the agreement has not been concluded – for the expiration of waiting period for pursuing claims for damages – see the last table of this section* For expiration of waiting period for pursuing claims for damages – see the last table of this section – or up till the moment, when we accept your objection to processing of your personal data*

Moreover, your personal data shall be processed for the period established for pursuing possible damages and claims assertion – either by you or by us (you will find more information regarding thereof in the last table of this section of the document).

What will happen if you refuse to provide personal data?
We will not be able to address your inquiries or requests
* depending on whichever applies and occurs first

4. Browser controls or similar analytical activities

Purpose

Analyzing the method, you apply to navigate store website, with an aim to adjust it to the needs and activities of our users (you will real more on this subject in the section” analytical data” and “cookie files” of the Privacy Policy)

What is the legal basis?
Our legally justified business, consisting in processing your personal data for the above-mentioned reason (Article 6 section 1 letter f of the GDPR)
For how long?
Up till expiration of validity period or removing cookie files by you, which are used as performance cookies for analytical purposes*
What will happen if you refuse to provide personal data?
Your preferences regarding using our store will not be considered when working on its enhancement
* depending on whichever applies in the particular case and occurs first

5. Obtaining your consent to receiving marketing contents from us (e.g., information on special offers)

Purpose
Sending marketing contents, including special offers
What is the legal basis?
Your consent to our marketing activities (Article 6 section 1 letter a of the GDPR)
For how long?
Up till the moment your consent is removed – please, be informed that you can revoke your consent at any time. Up till the moment of revoking your consent, the processing of your personal data is considered as being carried out on lawful basis.

Moreover, your personal data shall be processed for the period established for pursuing possible damages and claims assertion – either by you or by us (you will find more information regarding thereof in the last table of this section of the document).

What will happen if you refuse to provide personal data?
You will not receive our marketing materials, including information on our special offers

6. Newsletter subscription

Purpose
Sending Newsletter
What is the legal basis?
Newsletter Subscription Service (Article 6 item 1 point b of the GDPR)
For how long?
Until you decide to unsubscribe from our Newsletter

Moreover, your personal data shall be processed for the period established for pursuing possible damages and claims assertion – either by you or by us (you will find more information regarding thereof in the last table of this section of the document).

What will happen if you refuse to provide personal data?
You will not be able to receive information regarding our store and services offered therein.

7. Initiating activities, or omission thereof, which might result in claims for damages related to the store or our services

Purpose
establishing, pursuing, or defending of possible claims for damages, related to the concluded agreement or the provided services.
What is the legal basis?
Our legally justified interest, consisting in processing personal data with an aim provided above (Article 6 section 1 letter f of the GDPR)
For how long?
Until the deadline for claims for damages, or the moment we accept your objection as regards your personal data processing*
What will happen if you refuse to provide personal data?
Inability to determine, pursue or defend claims for damages
* depending on whichever applies in the particular case and occurs first

DATA PUBLISHING

If you decide to add your comment, its content and your signature will be visible for other users of the store.

Your e-mail address will not be disclosed to other users – unless you decide to do so yourself.

ANALYTICAL ACTIVITIES

As part of running the store, we have been carrying out analytical activities with an aim to enhance its intuitiveness and accessibility – for these activities, we need your consent. In our analysis, we will include the method you adopt while navigating our store – i.e., average time you spent on a specific subpage or which buttons in store you click most often. As a result, we can adjust the layout and appearance of our shop and publish contents which will meet the needs of our users.

DATA SAFETY

While processing your personal data, we use organizational and technical means in line with the binding regulations of law, including encrypted connections by means of the SSL certificate.

COOKIE FILES

Our store, as majority of web sites, uses cookie files (cookies), which:

  • are saved in the memory of your device (computer, telephone, etc.);
  • do not change or alter the settings in your device.

In our store, we use cookies to:

  • keep track of your session
  • gather statistical data
  • gather marketing data
  • make available functions of a store

To find out how to manage cookie files, including enabling cookies in your browser, you can use help file in your browser. You can find information on this by pressing F1 button in your browser. Moreover, the appropriate guidelines are available on the following subpages, depending on the type of your browser:

Below, please find information on the cookie’s functions and the expiry date.

Cookie name Cookie period Cookie function
_ga 2 years Tracking user’s behavior in a store for statistical purposes
_gid 1 day Tracking user’s behavior in a store for statistical purposes

Using particular options of your browser, at any time, you can:

  • delete cookie files,
  • block cookie files in the future.

In such event, we will stop processing them.

You will find more on cookie files in Wikipedii.

EXTERNAL SERVICES / DATA RECIPIENTS

We use services of third parties, which support us in carrying out our activities. We entrust your personal data processing to third parties - the parties shall process your personal data exclusively at our documented request.

Below, please find the list of your personal data recipients:

ACTIVITY DATA RECEIPIENTS TRANSFERING DATA OUTSIDE EU
Every activity in connection with store operations Internet-based trading platform operator Not applicable
Order placement in a store Payment provider Not applicable
Delivery provider Not applicable

Moreover:

Relevant public authorities, insofar as we are obliged to make personal data available to them.

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